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Data Analytics Manager


  • Listening (giving speaker undivided attention; seeking to understand)
  • Written and Oral Communication / Tact (conveying Ideas and facts effectively and diplomatically)


  • Creative Thinking/Problem Solving (provide fresh ideas and solutions)
  • Decision Making/ Judgment (with knowledge of facts, goals, constrains and risks)
  • Planning and Organizing (coordinates ideas and resources tp achieve goals)
  • Fiscal Accountability (following fiscal guidelines, regulations, principles and standards when committing fiscal resources)


  • Accountability, Dependability and Self-Management (takes responsibility, achieves results and meets timelines with little oversight)
  • Adaptability, Flexibility and Resilience (adapts to changing business needs. especially in ambiguous or adverse situations)
  • Youth and Family Focus (commitment to Agency Mission and stakeholder satisfaction)
  • Ethics, Integrity and Safety (honesty, professionalism and adherence to all workplace standards and practices)


  • Teamwork and Relationship Building (promotes enthusiasm and commitment within a team, builds acceptance, cooperation and mutual respect)
  • Valuing Diversity and Cultural Competence (embracing diversity)

- Maintain strict confidentiality of all information and processes
- Analyze service delivery data and identify trends from the perspective of quality and outcome improvement
- Evaluation of Agency data collection tools and processes resulting in recommendations for improvement 
- Act as a liaison to the State's Contracted System Administrator (PerformCare)
- Support of Executive Management, Care Management, Behavioral Heath Home, Community Resources, Quality Assurance and Compliance in the areas of data, research and reporting
- Participation in Office Management efforts as they relate to Compliance and HIPAA Security 
- Assist with the Compliance Risk Assessment
- Support all departments as assigned 

- Develop, plan, coordinate and execute research projects for eventual publication, with the goal pf proving the value of services provided by the New Jersey Children's System of Care, including a focus on return on investment, with a goal toward publication
- Identify areas of improvements and develop new methodologies to meet strategic goals 
- Follow and enforce state federal regulations
- Analyze and resolve research issues promptly and accurately
- Coordinate with management in determining research priorities and developing research roadmap
- Ensure that research deliverables meet quality standards and business requirements
- Develop written procedures regarding all of the foregoing


Qualifications & Skills:

  • Degree: Bachelor's (Master's Degree Preferred) in a business (including Math, Statistics, or Information Management) or public health related
  • Two to three years of experience in development and oversight of research projects
  • Experience in data collection and statistical data analysis
  • Familiarity with the Wraparound Model of Care or other Industry Best Practices
  • Fluency in applicable office technology and software, including Access, Power BI and statistical analysis software
  • Proven aptitude in managing processes, developing standards and promoting process improvement
  • Proven team leader with comprehension of strategic partnering
  • Familiarity with Corporate Compliance standards in the non-profit or healthcare field preferred
  • Professional publications a plus
  • Experience in writing and reviewing grant proposals a plus
  • Expertise in Microsoft Power BI a must

We offer an OUTSTANDING comprehensive benefit package including:

  • Medical, Dental, and Vision coverage
  • Generous time off including vacation (3 weeks to start), personal, sick time and 13 paid holidays each year.
  • Life Insurance, Long Term Disability Insurance and AD/D insurance fully paid for by Agency
  • Employer funded pension plan
  • Flexible Spending Account
  • AFLAC supplemental plans available
  • Long Term Care plan available
  • Credit Union member
  • Plum Benefits – discount tickets to concerts, theater, sporting events
  • 15% discount on Verizon Land/Cell phone plans.
  • Fitness membership discount
  • Competitive Salary
  • Professional Development Opportunities

Bergen's Promise is an equal opportunity employer. We honor diversity and are committed to creating a culture that embraces all.