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Employee Relations Specialist

Job Summary

SHI’s Employee Relations team provides guidance to leadership and employees on company policy, practices, state/federal employment laws, conducts internal workplace investigations and advises on employee performance issues. The Employee Relations Specialist will be expected to engage in these job requirements. Duties will include counseling managers and employees, engaging with the Employee Relations and HR Operations team, conducting internal workplace investigations, drafting of employee discipline and performance management documents, and various project work to support the goals of the Employee Relations Team. This is an opportunity for a critical thinker with strong written and verbal communication skills to join this fast-paced team.

About Us

Founded in 1989, SHI International is an $11 billion global provider of IT solutions and services. SHI currently has 5,000 employees worldwide.
To learn more about SHI International Corp, visit our website:

What SHI Can Offer:
  • World Class Facility includes on site gyms and cafeterias
  • Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
  • Work in an up-beat, creative, and fun environment
  • Benefits including medical, vision, dental, 401K, and flexible spending


Include but not limited to:
  • Consults with managers and employees on variety of issues including Performance Management Plans, Corrective Action Plans, policy clarification, and discrimination and harassment complaints
  • Ensures all issues are resolved and escalated if/when necessary
  • Conducts investigations for all grievances and complaints that come into HR
  • Build relationship and trust with managers and employees across organization as well as multiple platform of job classifications.
  • Provide opinion and suggestions on direction to management and employees
  • Create strategies with management for employees discipline and development
  • Acts as a liaison between managers and employees regarding performance issues and management. Drafts and delivers performance related documents
  • Promotes knowledge, understanding, and compliance with regard to Company policy and relevant employment laws through coaching, presentations, and trainings
  • Create summaries and other documents as related to the Employee Relations function, including utilizing LEAP workflows and Sharepoint workflows as they relate to your tasks
  • Interact and work with team members outside of the Employee Relations team, such as Payroll, Benefits, Recruiting groups
  • Conducts Exit Interviews
  • Assists with other HR events


  • Completed Bachelors Degree in related field
  • Strong understanding of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices
  • Experience working in a fast paced organization

Required Skills

  • Experience working in a fast paced organization
  • Conflict resolution abilities
  • Ability to conduct investigations
  • Demonstrates good judgement and decision making
  • Takes initiative
  • Excellent interpersonal skills
  • Demonstrated strong written/verbal communication
  • Ability to be trustworthy and hold confidential information
  • Ability to foster relationships with management and employees
  • Ability to mentor and set an example for fellow team members
  • Demonstrated problem-solving and decision-making skills
  • Exhibit maturity and professionalism
  • Ability to work independently
  • Ability to collaborate with all levels of management and employees across the organization
  • Proficient in Excel, Word, Outlook
Preferred Skills/Qualifications:
  • Progressive experience in Human Resources preferred, with a focus on employee relations, engagement, and conflict resolution

Additional Information

  • FLSA: Exempt
  • All New Hires will be required to submit proof that they will be fully vaccinated against COVID-19 by their start date as a condition of employment, subject to legally required accommodations.